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VK95

Disconnection Problem

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Hi,

I always being disconnected whenever I logged in my account during character selection. I live in the Philippines but most of my playmates can play very well. I checked my internet speed and it was 35 mbps, good enough to play continuously. Already checked the PING and it is on less than 50 mpbs. 

Already reinstalled the game and it kept me from playing continuously. Does anyone experience the same problem? Hoping someone could help.

Thank you!

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30 minutes ago, VK95 said:

Hi,

I always being disconnected whenever I logged in my account during character selection. I live in the Philippines but most of my playmates can play very well. I checked my internet speed and it was 35 mbps, good enough to play continuously. Already checked the PING and it is on less than 50 mpbs. 

Already reinstalled the game and it kept me from playing continuously. Does anyone experience the same problem? Hoping someone could help.

Thank you!

Hello,
 

clean your pc with CCleaner,
make sure you've already installed DirectX, Visual C++ Redistributable (All Versions)

and check your antivirus, maybe provide little bit of screenshot will help

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1 hour ago, PeeriMami said:

Hello,
 

clean your pc with CCleaner,
make sure you've already installed DirectX, Visual C++ Redistributable (All Versions)

and check your antivirus, maybe provide little bit of screenshot will help

Hi Sir,

How do I know if I have installed these and updated it? Before, I can play without hassle so I believe these files were already updated in my pc. It is only this time that I cannot connect continuously.

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